If the restaurant manager, the chef and the front-of-house manager have a good attitude, are motivated and are overflowing with charisma, this has a contagious, chain-reaction like effect on the rest of the staff. Read on to find out what actions we advise taking to promote these values and make your restaurant a happier, 'smiling' place. Order, furthermore, enables the team to develop discipline and the ability to compromise, qualities that are essential in this type of work. It does this by making people more confident that things are working properly. Order: Yes, that's right: order helps to create a more positive atmosphere. The famous quote from Confucius, “Choose a job you love, and you will never have to work a day in your life”, applies perfectly to this situation in our opinion. Passion: If the team is passionate about the restaurant, the service and the food, good vibes are more than just guaranteed: it means everyone is involved in doing something they enjoy. If the waiter can put himself in the place of the kitchen assistant when he gets the order wrong, or the chef is able to imagine himself in the manager's shoes when an overbooking gets out of hand, it has huge advantages for the relationships within group. If the employees feel they can trust and depend on the manager and the manager has confidence in them, this is a highly positive state of affairs.Įmpathy: Given that restaurants are businesses involving constant change, having empathy for the other helps to alleviate the tension that can occur. With this in mind, we'd like to introduce you to the four values we consider the most influential in creating good energy in a restaurant:Ĭonfidence: The sensation of being in a safe workplace, not just in a physical sense but also, and especially, in an emotional sense, can make all the difference. For what reason?įor the double benefit it brings, because feeding (an apt way to put it) the good vibe in your restaurant enables you to both ensure process excellency and at the same time attract increasing numbers of customers via the contagious effect this good atmosphere and ambiance produces. No matter what the type of establishment you operate, whether it's a small café or a Michelin-starred restaurant, we believe it's essential to invest time and effort in cultivating an atmosphere of positive energy, and to do so constantly. The motivation and harmony of the entire team involved in the running of a restaurant business is the key to ensuring things always go as well as possible. And in truth, it's a principle we agree with 100 per cent. “To run a successful restaurant, you first have to invest in the staff, in the human factor behind the brand.” This is probably what any business analyst or coach would tell you to do if you want to ensure the atmosphere at your restaurant is incredible.
0 kommentar(er)
